Shipping Policy

Standard Shipping

• Orders under $100 (standard items): $9.95 flat rate
• Orders of $100 and up (standard items): FREE

Freight Items

Some large, heavy, or hazardous items can only ship by freight. These are marked "Freight Shipping" on the product page.

• Freight shipping is charged at the actual carrier cost.
• Freight items are not eligible for free shipping and do not count toward the $100 free-shipping threshold.
• After you order, we'll email you the exact freight cost before your order ships. If you don't want to pay it, you can cancel for a full refund.

Processing and Delivery

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Standard delivery takes 3–10 business days after shipment.
• You'll receive a tracking number by email when your order ships.
• Freight delivery times vary, and we'll confirm yours with your freight quote.

Faster Shipping

Need it sooner? Email admin@verdure.garden before or right after you order. We'll check whether expedited shipping is available for your items and quote any extra cost before charging you.

Multiple Packages

Items may ship from different warehouses and arrive in separate packages on different days. You pay shipping once per order, no matter how many packages it arrives in.

Where We Ship

We ship to the contiguous 48 US states only. We cannot ship to Alaska, Hawaii, US territories, P.O. boxes, or APO/FPO/DPO addresses.

Address Changes and Delivery Problems

Please double-check your address at checkout. We can change it only before your order ships. If your package is marked delivered but hasn't arrived, or arrives damaged, email admin@verdure.garden within 48 hours of delivery and include photos of the item, the packaging and the shipping label. See our Returns & Refunds policy for details.

Questions

Verdure Garden LLC
Drexel Hill, Pennsylvania
admin@verdure.garden